Knowledge Base (07.09.2024)

IT Issues and Help

How do I buy/renew my membership?

You first need to create a myERS account if you do not hold one already.

Please do not create a new account if you do already have one. In case you have difficulties accessing your account, please refer to "I have forgotten my username or my password".

To buy a congress registration

To buy/renew an ERS membership


In both cases, you will be required inputting your myERS credentials to log in and access the myERS section you requested.

 

 

 

I cannot log into the virtual congress platform

Go to:

https://my.ersnet.org/account/forgotPassword

 

You can alternatively input:

  • the email address linked to your myERS account
  • or your username.


If you do not remember neither the username neither the email used by your account, please contact us.

Do not create a new account if you already hold one.


Click on "Submit" button.


You will receive an email containing a link.


After clicking on the received link, the system will display on the screen your current username and allow you to set a new password.


You can input a new password and confirm it.


Memorize both the displayed username and the chosen password as you will need them to log into myERS.


Click on the "Reset" button.


Click on the link to access myERS login page or go back to the desired page.


Input your myERS credentials and click on "Log in" button.

My account has been locked out

After five unsuccessful attempts, the myERS account is locked out for a period of five minutes.

After this period, it is possible to retry again.

I have forgotten my username or my password

Go to:

https://my.ersnet.org/account/forgotPassword

 

You can alternatively input:

  • the email address linked to your myERS account
  • or your username.


If you do not remember neither the username nor the email used by your account, please contact us.

Do not create a new account if you already hold one.


Click on the "Submit" button.


You will receive an email containing a link.


After clicking on the received link, the system will display on the screen your current username and allow you to set a new password.


You can input a new password and confirm it.


Memorise both the displayed username and the chosen password as you will need them to log into myERS.


Click on the "Reset" button.


Click on the link to access the myERS login page or go back to the desired page.


Input your myERS credentials and click on the "Log me in" button.

I do not have a myERS account, how do I create one?

Creation of a myERS account is free.

 

Do not create a new account if you already hold one.


If you think you already have an account but are having difficulties accessing it, you can use our "I have forgotten my username or my password" facilities to recover it.

To create a myERS account, go to:

https://my.ersnet.org/account/register

 

 

 

 

Procedure:

Input all the requested information.

Read and accept the ERS Privacy Policy.

Click on the "Create" button.

Your account is now created.

You can now log into myERS or any ERS related service based on a myERS account.

You will receive an email containing a link to confirm the validity of the provided email.


I have forgotten my username or my password

I do not remember my myERS credentials

Go to:

https://my.ersnet.org/account/forgotPassword

 

You can alternatively input:

  • the email address linked to your myERS account
  • or your username.


If you do not remember neither the username nor the email used by your account, please contact us.

Do not create a new account if you already hold one.


Click on the "Submit" button.


You will receive an email containing a link.


After clicking on the received link, the system will display on the screen your current username and allow you to set a new password.


You can input a new password and confirm it.


Memorise both the displayed username and the chosen password as you will need them to log into myERS.


Click on the "Reset" button.


Click on the link to access the myERS login page or go back to the desired page.


Input your myERS credentials and click on "Log in" button.

Is there Wifi at the Congress Center? What is the WiFi password?

 

You may use the Wifi of the Congress Center:

  • Network : ERS_Free_Internet
  • Password: erscongress

How to update my web browser? I need to download the most recent version of my web browser

Go to your favorite browser website and download its latest version.


Main browsers download pages

How to empty my web browser cache? I am asked to clear my cache and I do not know how to do it.

It can occur that you are required to empty the cache of your web browser to try to solve some issues you might encounter with some web pages.

Be aware that clearing your web browser's cache, cookies, and history may remove data such as the following:

  • Saved passwords
  • Address bar predictions
  • Shopping cart contents, etc.

For most desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press:

  • For Windows users: Ctrl-Shift-Delete
  • For Mac users: Command-Shift-Delete

If this does not work or if you face any difficulty, you can find more extensive information here:

https://kb.iu.edu/d/ahic

I am requested to provide technical information about my device or browser

It can occur that you are requested to provide details about your device or web browser so the IT team can try to reproduce an issue and investigate to find a solution.

If this is the case, go to:

https://www.whatsmybrowser.org

 

Click on "Copy" button and send the copied link the ERS IT support.


This will allow the IT team to access the technical report information about your device and browser so they can better help you.

What is my web browser version? What is my device operating system?

It can occur that you are requested to provide details about your device or web browser so the IT team can try to reproduce an issue and investigate to find a solution.

If this is the case, go to:

https://www.whatsmybrowser.org

 

Click on "Copy" button and send the copied link the ERS IT support.


This will allow the IT team to access the technical report information about your device and browser so they can better help you.

Is JavaScript activated on my web browser?

It can occur that you are requested to provide details about your device or web browser so the IT team can try to reproduce an issue and investigate to find a solution.

If this is the case, go to:

https://www.whatsmybrowser.org

 

Click on "Copy" button and send the copied link the ERS IT support.


This will allow the IT team to access the technical report information about your device and browser so they can better help you.

Does my web browser accept cookies?

It can occur that you are requested to provide details about your device or web browser so the IT team can try to reproduce an issue and investigate to find a solution.

If this is the case, go to:

https://www.whatsmybrowser.org

 

Click on "Copy" button and send the copied link the ERS IT support.


This will allow the IT team to access the technical report information about your device and browser so they can better help you.

Industry Sessions and Showreel

How does the Ask a question function on the industry pages work?

You will be able to leave a message to the industry by using this function. This is not a chat function and they will get back to you by email.

How can I view Industry content?

A. Only HCPs can view industry content - you will be asked the first time you go to industry content

B. The industry Symposia programme can be viewed on the PROGRAMME tab (in red)

C. You can access the industry pages by clicking on the INDUSTRY tab which is located on the main landing page

If I missed an Industry Symposia, is there a way to watch it on replay ?

The industry symposia are available on the congress platform as replays around twenty four hours after the live occured, but only if the organisers have authorized it.

Will the content from the Industry Profiles be available after Congress?

Yes, all industry profiles will be accessible until the end of 2024 provided you purchased a valid registration.

Will there be a virtual exhibition?

No virtual exhibition will be organised, however, a dedicated profile page is available for each company.

You can access them on the INDUSTRY tab of the virtual congress platform.

Registration Questions

I believe I am a member through a partner society, but I do not get the member fee discount when I try to register. What should I do?

If you are a member through your society, this may be due to you having a duplicate account with two different email addresses.

 

Since ERS identifies membership primarily using your email address, if you used a different email address or recently changed your email address, this is most probably where the issue lies.


Please contact members@ersnet.org and outline your query, including your membership ID.

Will I get my CME credits if I am unable to attend all sessions?

CME credits will be awarded for live sessions and session replays (until 30 December, 2023), based on your hourly attendance. Up to a maximum of 40 credits can be accrued between live sessions and session replays (1 CME credit per hour).

Please note that credits cannot be claimed for the Wednesday special programme (13 September) and for sessions organised by industry. For more information, please visit the dedicated web page: https://www.ersnet.org/congress-and-events/congress/continuing-medical-education-cme-credits/

What are the general terms and conditions?

The General Terms & Conditions may be found below:

I will not be available during 9-13 September. Should I register, will I still be able to access the congress content?

Yes, Congress sessions will be recorded and available in replay to all registered delegates until 30 December, 2023. For Industry symposia, recordings will also be available on the company's profile page in the virtual Congress platform.

Will a certificate of attendance be available?

Yes, the certificates will be downloadable after the Congress on myERS portal.

Where can I find the programme?

The online programme is available on the ERS congress platform Programme page.

 

After accessing to the ERS Congress online platform, click the programme and you will have the access to the programme for each day. To find the session use the search engine.

If you want to have an overview to the whole programme you may extract the PDF version from here.

Will the live-streamed sessions be interactive?

  1. Voting, interactive question and answer tools will be available in all live sessions.
  2. Contacting participants and faculties will also be possible.

Will participants be able to interact with each other?

Yes, through the messenger feature of the live event platform.

Can I give my registration to someone else?

Onsite registrations

Yes, this is possible. However, a handling fee of € 50 will be charged.

 

Online registrations

No, all registrations are personal, in the name of the initial booking, and not transferable.

I have an abstract/poster/case presentation. Am I entitled to a free registration?

As an abstract/poster/case presenter, you are not eligible for a free registration. In order to deliver your presentation you must register for the Congress.

General practical information for the Congress

For more practical information regarding your attendance onsite, please visit the webpage here.

How can I receive a visa invitation letter?

Visa invitation letters are only available for participants who are fully registered and have paid their registration fees.

During the registration process, you will have the chance to request such a letter.

You may have initially stated that you did not need a visa invitation letter, but you now do. In that case, please send us an email at ers2023registration@kit-group.org with your passport number, passport expiry date and nationality. We will be pleased to send you the required document.

Membership

What benefits do I get from joining ERS through a national/regional or specialist society related to respiratory medicine?

If you join ERS through your national/regional or respiratory medicine related specialist society, you will receive the full benefits of being an ERS member, including access to ERS publications, webcasts, scientific content, and discounts to conferences and events. For more details please visit https://www.ersnet.org/the-society/membership.

What if I am not eligible to be a member of my national society?

If you are not eligible to join your national society, please contact the membership team at members@ersnet.org. For individuals who are not eligible to join one of our society partners, there is possibility to obtaining an ERS membership at a reduced rate of 30€.

What is myERS ?

The myERS portal is an online space where you can access your membership benefits including managing your publications, registering for ERS events and conferences and getting your CME and attendance credits. If you are a new member, you can also register here by completing the online application process. If you encounter any problems, please contact the membership team at members@ersnet.org.

I am not a member of my national/regional or specialist society, can I still be a member of ERS?

You can always become a member of ERS by applying directly and paying the full membership rate. Full rate membership is €170.

If you wish to take advantage of the partner society discounted rates and are eligible to become a member through your local society, we encourage you to become a member of your national/regional or specialist society. You can view a full list of our society partners here.

If you choose not to be a member of any of your national/regional or respiratory medicine related specialist society which has signed an agreement with ERS, you must join ERS directly as a Gold Member. Please complete the online application process through your myERS account.

What is the difference between the silver and gold membership categories?

If you reside in a country where ERS does not have a membership agreement, ERS offers different membership categories based on age, country of residence and professional activity, detailed below.


All categories offer the same benefits, with the only variation being the price.

Please complete the online application process through your account in the myERS portal to find out which category you are eligible for.

If you continue to encounter issues, please be in contact with our office at enquiry@ernet.org.

I come from a low-income country, is there a discount for ERS membership?

Yes. For countries with a GDP of less than 20,000 USD, the cost is 60 EUR/year. Early career members under 40 years old are eligible for free membership.

I am under 40, do I get an ERS membership for free?

In countries where ERS has agreements with national/regional respiratory societies or specialist societies with an interest in respiratory medicine, ERS membership can be acquired at a reduced rate through the national/regional society. This applies to individuals who are under 40 as well.

The Silver early career under 40 membership category only applies to individuals who are NOT eligible for membership through their national society. You can access the full list of our partner societies here. For those residing in low-income countries, the Silver early career under 40 membership is offered free of charge. For individuals residing in other countries, the cost for this category is 30 EUR per year.

What is the difference between being a member through a national society and being a direct member?

ERS members who have their membership through a national society have the same benefits as individuals who purchase a direct membership.

 

In countries where ERS has agreements with national/regional respiratory societies or specialist societies with an interest in respiratory medicine, ERS membership can be acquired at a reduced rate through the national/regional society.

You can access the full list of our partner societies here.

I am already a member of an ERS partner society, how can I activate my ERS membership quickly?

If you are already a member of an ERS partner society (link to ERS partner societies) but you are not currently an ERS member, you can activate your ERS membership by contacting your home partner society directly and asking them to issue you a MAC (Membership Activation Code).

The MAC code is a tool to grant you immediate access and activate your ERS membership in a matter of minutes.

If you continue to encounter issues, please contact enquiry@ersnet.org.

How can I update my personal details?

You have the flexibility to update your personal details, including your name, email address, billing address, professional category, and more, as needed through the myERS portal.

 

If you encounter any difficulties during the process, please contact us at enquiry@ersnet.org for further assistance.

I am an ERS member. How do I access the ERS publications?

Log into your myERS account at myERS portal or directly log on to the publications platform using your myERS credentials.

On your myERS account homepage, select the publications tab from the menu. You will see a list of ERS publications and can click directly into each publication to search for and view articles.


Alternatively, you can access the Publications section directly at?https://www.ersjournals.com/?and login using your myERS username and password.

I have two ERS accounts, what should I do?

Having multiple accounts in myERS creates technical and login issues. If you discover that you have two or more accounts, please contact the membership team at? members@ersnet.org

How do I renew my ERS direct membership?

To renew your ERS membership, log into your account at myERS portal. Click on the orange 'Join or Renew' box on your main myERS dashboard and please follow the prompts: Click on "No, I am not an active member of the national / regional societies listed above" and then on "No, I would prefer to be a member of ERS only".

How can I pay for ERS membership?

To become a direct member of ERS, simply navigate to your main myERS dashboard and click on the orange 'Join or Renew' box. From there, follow the prompts provided to complete the membership process. However, if you are eligible to become a member through your local society and would like to take advantage of the partner society discounted rates, we recommend reaching out to your national/regional or specialist society.

We recommend using VISA, Mastercard, or American Express for payment when purchasing or renewing a membership through the myERS portal online.

Alternatively, we also offer the option to pay via bank transfer. If you prefer this method, please reach out to us at enquiry@ersnet.org to receive further instructions and assistance.

 

I forgot my username and/or password. What should I do?

Use this link to reset your password and obtain your username to access your myERS account. Please make sure you use the same email address listed on your myERS account.

Click here to see the detailed procedure.

After retrieving your contact details and following the process above, if you continue to encounter any issues, please contact enquiry@ersnet.org.

Please note that f the primary email address we have in myERS for you is no longer valid, you will be unable to reset your password. In such a situation, please contact enquiry@ersnet.org.

How can I check my membership status?

You can check your membership status through the myERS portal.


If you encounter any difficulties during the process, please contact us at enquiry@ersnet.org for further assistance.

Programme Related Questions

Are there any specific guidelines available for speakers, discussants, presenters and chairs?

As an online faculty, what browser should I use to access my sessions?

We recommend all faculties to use Google Chrome as a browser to access their live session(s).

Please check our guidelines for more information on your role.

I am a Chair in an abstract session. How can I see abstracts and materials uploaded in my session?

From 16 August you can access abstract text in the pdf file on your personal space (this link was shared with you in the official Congress invitation).

For oral presentation sessions, you may also review the uploaded presentations via this link.

From 26 August, you can access all abstracts and e-posters directly on the Congress online platform. Please go to Programme, then search by the session title. The icon with your session will appear, click on it and it will direct you to all abstracts available in your session.

More information for your role can be found in the guidelines available on our website.

I am a speaker, where can I upload my presentation?

Please upload your presentation by 15 August using one of the links below:

Please upload your presentation as final as possible before the above deadline, to enable chairs reviewing of presentations.

After the deadline the link will still be active for updates up to 24 hours before your session starts.

No changes in your presentation will be accepted afterwards. Please note that there will be no speakers' preview room onsite in Vienna.

 


For more information on your role, upload and technical questions, please check our guidelines.

Do I have to use the ERS template for my presentation?

We encourage all speakers to use the ERS template that is available here.

I am a speaker/chair/discussant in the Congress programme. Are there any entitlements related to my role?

Please check our website for more information on the entitlements for the ERS Congress programme.

I could not attend the faculty training for chairs or speakers. Can I get the access to the recording?

In case you could not attend speaker/presenter training please find the recording on the FAQ page.

Which file format of the PowerPoint should I upload?

Please upload your presentation as pptx-file. Please use 16:9 format for your slides. For online speakers in language sessions and online speakers exceptionally included in the main programme, please add audio narration to your pptx file.

Please find more information for your role in our guidelines or in our technical tips on how to prepare your presentation.

I would like to include voting slides in my presentation. How can I do it?

Please include your voting question in your PowerPoint presentation. Please use one slide for the question and the possible answers. If you want to indicate the correct answer, please do that on the next slide! No animations/videos are allowed on the voting slide.

  • For regular interactive sessions you should add at least one question.
  • For Imaging of environment-induced changes in the lung, please add 2-3 multiple choice questions to your presentation.
  • For Clinical challenges beyond guidelines, please add 1-2 multiple choice questions to your presentation.
  • For Lungs on fire sessions each presentation must include 3 multiple choice questions.

 

Please do not include voting slides for oral presentation sessions.

For more information on your role, please check our guidelines available here.

In which time zone will the ERS Congress be organised?

 

The ERS International Congress will take place from 9-13 September, 2023 in a hybrid format. This means that it will be possible to attend the Congress onsite in Milan, or online from anywhere in the world.

Congress live streaming will take place from 9 to 12 September in CEST - Central European Summer Time.


To set up your programme to CEST you need to go to Settings and switch the button all times in CEST.

Time Zone Converter - Time Difference Calculator: https://www.timeanddate.com/worldclock/converter-classic.html

I have no access to the e-posters. What should I do?

Make sure you have successfully logged in to the congress platform: https://live.ersnet.org.

Please login on the Congress platform with your myERS account associated to your username.

Try to access using different Internet browser. We recommend using Google Chrome.

How can I watch different types of sessions?

Pre-Congress content - available from 26/08:

  • E-posters for oral presentations and poster sessions


From attendance onsite in Vienna only (replay not available):

  • Poster sessions
  • Skills workshops (additional registration fee required)
  • Postgraduate courses (additional registration fee required)
  • NEXT programme (per invitation)
  • OSCE EXAM (per invitation)
  • Wednesday special sessions
  • Academies (additional registration fee required)

From attendance onsite in Vienna or by watching the replay online:

  • Oral presentations
  • Early Career Members symposium
  • Science slam
  • Joint sessions

 

From attendance onsite in Vienna, watching live online or as a replay

  • All other sessions which will be available for live streaming between 7 and 11 September.

I have prepared my programme for ERS which I would like to share with some other congress participants. What is the best way to do this?

It is not possible to send a list of sessions to several participants. The following options may be however considered:
1) If you know the email addresses of the participants, you can download the ICS file and send those by email with the ICS files attached to their email.
2) You can type the session title and timing in the messenger.

I cannot find an ePoster in the programme. How can I do this?

Go to Programme or ePoster tab, click on Search and type the e-poster name, all related ePosters will show up.

Note that the poster ID cannot be used in the search.

I cannot find my session in the programme. How can I do this?

Go to Programme tab, click on Search and type the session name or type, all related sessions will show up.

How to create a congress agenda?

This year the congress agenda can be created via My Programme feature available on the virtual platform.

You can add sessions to My Programme using the star in the programme overview:

 

Or using the "add to my programme" button:

The selected sessions can be accessed afterwards via button that is displayed on the right of the screen.

Please remember to be logged in on the website to access My Programme function (red button on the top).
Please note that it may take a few minutes for selected sessions to appear in My Programme.

 

In addition to your personal programme on the platform, we enabled the function to download the ICS file with details of the session directly to your agenda.

I am a case submitter. How can I receive my certificate?

Your certificate will be sent to you by the ERS office after the congress.

Will the live sessions be recorded and available as replay?

The replay of live sessions should generally be available after on the Congress platform 24/48 hours after the session finishes.

In some cases, when more post-production work is required, the replay could be available later.

 

Replays will remain accessible until the end of December.

 

There will be no recordings of poster sessions, case-based skills workshops, skills workshops, NEXT programme, OSCE exam, Wednesday special sessions, assembly members meetings and postgraduate courses.

 

Most Industry sessions are live streamed and will then be available until December on Replay. However some sessions might not be replayed or will only be available for a limited amount of time. We do not know this in advance as it is directly handled by the companies hosting the sessions.

Can I report a comment that has been published on the platform and that is not appropriate?

Yes, a button is available next to the comment and is allowing you to report any inappropriate comment.

Will a certificate of attendance be available for the Congress?

Yes, from 18 September, the attendance certificate will be downloadable on your myERS account.

 

 

How do I add a session to my programme/my outlook calendar?

Add your favourite sessions to your personal programme and create your own event schedule. Live session can be joined directly from here, so you never miss a session!

 

You can add sessions to "my programme" using the star in the programme overview:

 

Or using the "add to my programme button":

In addition to your personal programme on the platform, we enabled the function to download the ICS file with details of the session directly to your agenda.
To add a session to your agenda, please search for your session in the programme using Session view. Once you locate the session, the Download calendar file button is available on the top of the page.

 

How do I view live sessions?

To access live sessions from 7 to 11 September 2024, please select the LIVE button in the menu tab.

Then, you will see all the live channels. You can recognise when a session is live with the red "live" icon next to the session title. Enter the room by clicking on it.

Session evaluation

It is not possible to evaluate sessions on the Congress platform. The evaluation of sessions will be done after congress before downloading your CME certificate.

How can I access sessions' breakout rooms?

If some sessions are receiving too many questions, a breakout room can be opened by the session chair at the end of a session. Faculties will be available 10 more minutes to answer additional questions. Note that a third-party provider, Zoom Video Communications, Inc., is being used. External terms of use may apply.

 

What is the recommended browser to access the virtual Congress platform?

We recommend all participants to use Google Chrome as a browser.

What are the networking opportunities?

Communicate directly with faculty members or fellow participants through personal messaging using the messenger tab:

When will the Q&A be available on the Congress online platform?

The Q&A will be available from Monday, 26 August until Monday, 16 September.

 

Where can I find the printable version of the ERS Congress 2024 programme?

Please extract the PDF version from here.

I would like to know whether an opening and/or closing ceremony will be taking place and when?

During the ERS Vienna Congress 2024, the opening ceremony will take place from 18:00 to 19:00 in a C4 room. The Welcome Reception will be organised after the Opening Ceremony for congress participants.

However, there is no closing ceremony.

How to vote during a session?

To access the voting, onsite participants should use the button "interactive voting" which is available in the App Menu:

You can also use the following link: https://voteers.conference2web.com/?token=q1ZKLUvNK4nPTFGyUjI1MlGqBQA%3D

Online participants should use the polling button which is on the right hand side of the presentation, as shown in the screenshot below:

Please note that the button is active only when there is a voting during the session. You should also make sure that you are not watching the presentation in full screen.

Note that the voting link is also accessible from the home page:

What means colour code in the online programme?

Sessions highlighted in red in the programme are the industry sponsored sessions.

All the other ones are in blue and have no industries involved.

Where can I find Congress programme in PDF format?

You can download the programme in PDF here: https://www.ersnet.org/congress-and-events/congress/programme/

Who selects the abstracts and decides how they will be presented?

All abstracts are graded anonymously by a panel of at least three reviewers on a scale from one (lowest) to six (highest), with an average score of three the minimum for acceptance, on the basis of the following criteria:

  • The scientific strength
  • The methodology
  • The data provided
  • The novelty and / or originality of its findings

Based on these elements, the decision is taken to accept or reject abstracts for the Congress. When allocation of abstracts into sessions begins, ERS officers also consider the limitations of slots available in the Congress programme.


For further information about abstracts, we invite you to read the abstract FAQs.

My abstract is accepted for the Congress. How do I obtain the official acceptance letter (if applicable)?

Acceptance letters were sent to abstract presenters' email addresses. Acceptance letters are available to download under the presenter's Personal Space.

For further information about abstracts, we invite you to read the abstract FAQs.

I will not be able to attend the Congress or present my abstract. Can one of the co-authors present it on my behalf?

Please note that changes to the abstract presenter and the list of authors will be possible until Sunday, 1 September 2024. Afterwards, the two functions will be disabled from the MyERS account of the submitting author.

 

Yes, to do the change, the abstract submitter has to log in to the same myERS account that was used for the abstract submission and edit the authors list. Please ensure that the new presenter is included in the list of co-authors. If not, please add the new author to the list.

 

  1. Log into your MyERS account, and click on the tab "ABSTRACTS/CASES", and then on "Congress", and "Access Abstract Platform".
  2. Scroll the page and click on the arrow icon located on the right, next to the abstract title and status of the abstract. You should receive an email with a link. Please make sure to check your spam folder.
  3. The link must be sent to the new presenter for their acceptance.
  4. To accept, the new presenter must click on the link sent by the submitter. Please note that the change will not be complete until the new presenter accepts to present.
  5. Please note that it might take up to 48 hours for the presenter change to appear in the programme.
  6. Once the presenter change is complete, the new presenter will be able to submit the materials for the Congress. If the presenter changes and the materials were already submitted, the new presenter will need to re-submit them.

For further information about abstracts, we invite you to read the abstract FAQs.

 

If accepted, where will my abstract be published?

All accepted abstracts will be published in a supplement of the European Respiratory Journal (ERJ) by November 2024.

For further information about abstracts, we invite you to read the abstract FAQs.

Once I submit the abstract, can I still modify the body and the title?

It is not possible to modify the body or title after submitting the abstract.


Until the submission deadline, you can delete the abstract and submit a new, correct version. Please note that it is not necessary to inform the ERS office.


After receiving the notification of acceptance to the ERS Congress, it will only be possible to modify the list of authors via the myERS account of the submitting author. Please note that changes to the abstract presenter and the list of authors will be possible until Sunday, 1 September 2024. Afterwards, the function will be disabled from the MyERS account of the submitting author.

 

For further information about abstracts, we invite you to read the abstract FAQs.



How can I change my abstract's presenting author?

Please note that changes to the abstract presenter and the list of authors will be possible until Sunday, 1 September 2024. Afterwards, the function will be disabled from the MyERS account of the submitting author.

The Change of presenter can be done in myERS via the submitter's account.

  • Firstly, make sure the new presenter is on the list of co-authors, if not then add a new author to the list.
  • Then, for the change, click the arrows icon on the right-hand side of the table with the abstract's title, then follow the instruction you will receive via email.
  • This change will not be done until the new presenter accepts to present by completing the form available on the communicated link.

To change the list of authors (add, remove, change the order, change affiliation) click on the first left icon edit next to the abstract's title, then access the list of authors for your further update.

Changes may take up to 48 hours to appear in the programme. Avoid leaving the presenter change until the last moment, as the ERS Congress virtual platform may not be updated in time.

Important: The new presenter will have to upload abstract materials (ePoster or PPTX) from his/her account. If the presentation was already uploaded by the original presenter, after the presenter change it will disappear from the Congress platform and will have to be re-uploaded by the new presenter.

Do not leave presenter changes to the last moment as the ERS Virtual Congress platform may not be updated on time.

For further information about abstracts, we invite you to read the abstract FAQs.

How can I withdraw my abstract?

Abstract withdrawals are only possible after receiving the acceptance notification. To withdraw the abstract(s), you will need to contact the ERS abstracts office with the complete abstract withdrawal form.


Please note that withdrawal forms sent after Sunday, 1 September 2024 will be processed after the end of the Congress. However, the abstract text and all materials will not be displayed on the virtual Congress platform.

For further information about abstracts, we invite you to read the abstract FAQs.

I submitted an abstract under the wrong category. Is it still possible to change it?

You cannot change the submission category. However, note that if the content would better fit another category, the organisers of the abstracts sessions might move your abstract into a different category.

For further information about abstracts, we invite you to read the abstract FAQs.

Can I change the session of my abstract presentation?

No, after your abstract is selected for the ERS Congress, the allocation (schedule and presentation type) is decided by the Congress Programme Committee and you will have no option to modify this.

For further information about abstracts, we invite you to read the abstract FAQs.

I would like to learn more about the session type that my abstract is accepted into. Where can I find detailed information?

When will the full abstract content be available, and where can I find it?

The full content of accepted abstracts will be visible in the online Congress platform from two weeks before the start of the Congress. This date excludes abstracts allocated in ALERT sessions and abstracts under embargo which will be visible on the day of the presentation.


For further information about abstracts, we invite you to read the abstract FAQs.

Please refer to the abstract FAQs


Please visit the Abstract FAQs to find your answer.

How can I change the presenter of the abstract?

Please note that changes to the abstract presenter and the list of authors will be possible until Sunday, 1 September 2024. Afterwards, the two functions will be disabled from the MyERS account of the submitting author.

 

The change of the presenting author is only possible from the submitter/contact author's myERS account.

To change the presenter follow these steps:

  1. Log into myERS, click on the tab ABSTRACTS/CASES, and select "Congress".
  2. Access the Abstract platform, and click on the arrow icon located right next to the abstract's title:
  3. Within 5 minutes, the submitter/contact author will receive an email with a link. Please check the spam folder.
  4. Send the link to the new presenter: they will need to log into their MyERS account and follow the instructions. The change will not be complete until the new presenter accepts.
  5. The change will automatically appear in the programme. However, it might take up to 48 hours.
  6. After 48 hours, the new presenter will be able to upload the materials.


Please note that the change of presenter function won't be available until the notification email is sent, by early June 2024.


After receiving the notice of selection, we suggest completing the change of presenter as soon as possible to avoid any delays in uploading the materials.

For further information about abstracts, we invite you to read the abstract FAQs.

I cannot find my ePoster or presentation on the online Congress platform.

Your ePoster will be available on the online Congress platform from two weeks before the start of the Congress. Your Oral Presentation will appear as a replay on the ERS Congress platform after 24/48 hours from the time your session took place.


For further information about abstracts, we invite you to read the abstract FAQs.

I want to upload a new version of my ePoster/Presentation but I have already submitted another version. Is it still possible?

Presenters can upload new versions until 24 hours before the start of the session. New uploads will automatically replace the old version of your ePoster or Presentation.


For further information about abstracts, we invite you to read the abstract FAQs.


I missed the ePoster/Presentation upload deadline. Can I still do it?

The submission platform will remain open after the 15 August deadline.

  1. POWERPOINT PRESENTATION:
  • Upload your PowerPoint presentation(s) (.pptx) as soon as possible (24 hours before the start of the session at the latest).
  • There is no Speaker's Preview Room available in Vienna. In case of not uploading your PowerPoint presentation(s) at least 24 hours before your session starts, you will need to present without your slides.

E-POSTER:

  • Upload your ePoster (PDF and 5-minute audio narration) as soon as possible.
  • It will be possible to upload and update your ePoster until the end of the Congress (11 September).


Can I print my poster in the Congress venue?

The ERS 2024 Congress does not have a printing service onsite as in previous Congresses. Should an author or presenter need to print onsite, please note that authors must arrange it themselves.


For further information about abstracts, we invite you to read the abstract FAQs.

Can my poster be shipped to the onsite Congress before my poster presentation?

Poster presenters must bring the printed poster with them directly. However, authors could check directly with their hotel. In that case, please note that ERS does not take any responsibility should the poster be lost.

For further information about abstracts, we invite you to read the abstract FAQs.

Does the ePoster need to match the printed poster presented onsite?

The ePoster and the printed poster don't need to fully match. In addition, after submitting the ePoster, authors can still add new information to the printed poster.

For further information about abstracts, we invite you to read the abstract FAQs.

Can I use my own ePoster/PPTX template, or do I need to use the one provided by the ERS?

ERS templates are provided here as a recommendation/guide, however, authors may use their own templates.


For further information about abstracts, we invite you to read the abstract FAQs.

When will I receive information about my abstract allocation in the programme and the type of session?

Detailed information on accepted abstract(s) session(s): type, title, and date and time (in CEST) will be available on the ERS online programme.


The status of your abstract(s) will be available on the submitter's myERS account according to the submission round (1st round, LBA, RCT):

Abstracts Submission RoundCall open/close datesNotification timeline
First callFree Submission
1 December, 2022 - extended deadline 22 February, 2023 at 23:59 CET8 June, 2023
Late-breaking abstracts (LBA)€75 submission fee
2 May-31 May, 2023 at 23:59 CEST30 June, 2023
Randomised controlled trial abstracts (RCT)€150 submission fee
15-29 June, 2023 at 23:59 CEST2 August, 2023

For further information about abstracts, we invite you to read the abstract FAQs.

What is the recommended format for e-posters?

The recommended specifications for e-posters are:

  • Format: 1-page e-poster in PDF format
  • Recommended Pixels (minimum): 7680 width x 4320 height (landscape orientation, 16:9)
  • Recommended size in cm (minimum): 65.0 width x 36.5 height (landscape orientation, 16:9)
  • You can use one of the ERS e-poster templates. Using the ERS templates for e-posters is optional, you may still use your template.


Please note that all e-Posters must include a 5-minute audio narration.


Upload the requested materials by the deadline via the following link: MATERIALS UPLOAD LINK


For further information about abstracts, we invite you to read the abstract FAQs.

I have two abstract presentations scheduled at the same time, can one of them be rescheduled?

No, once abstracts are allocated to the ERS Congress Programme, it's not possible to modify the schedule and presentation type.

If you have another presentation scheduled at the same time in another session, you may change the presenter.

For further information about abstracts, we invite you to read the abstract FAQs.

My abstract is accepted in an Oral Presentation session, do I need to submit an e-Poster with voice recording as well?

Abstract presenters in Poster and Oral Presentation sessions need to prepare and upload a 1-page ePoster (PDF) + 5min audio narration.


Use the following link to upload your Congress materials: MATERIALS UPLOAD LINK

*E-Posters will be available from 26 August on the ERS Congress virtual platform.


For further information about abstracts, we invite you to read the abstract FAQs.

Can I include a QR code on the Poster or ePoster?

Posters accepted for the ERS Congress (& other ERS Events) can include QR codes.

On the poster / next to the QR code, it should be disclaimed that the ERS is not responsible for and does not endorse the data and information presented on external sites.

For further information about abstracts, we invite you to read the abstract FAQs.

Can I send my ePoster or PowerPoint presentation to the ERS office for upload assistance?

Please do not attach your ePoster or PowerPoint presentation to e-mails as they will not be processed!

Only materials submitted via the ERS virtual congress platform by the presenting author will be considered.

Use the following link to upload your congress materials: MATERIALS UPLOAD LINK

For further information about abstracts, we invite you to read the abstract FAQs.

I am an abstract presenter. How can I get my abstract presentation certificate(s)?

Abstract presentation certificates from the ERS Congress 2024 will be available upon request by late September 2024. Please get in touch with the abstracts team to get your abstract certificate(s).


For further information about abstracts, we invite you to read the abstract FAQs.